Customer service is King, and is now more important than ever. Susan explains how to ace good customer service and get ahead ofyour competitors.

Susan: Today’s digital world gives your customers hundreds of ways and places to either promote or denigrate your brand. In fact, angry customers can become valuable evangelists for your business. If you […]

eCommerce can be profitable if you have the right knowledge and digital tools. Here are some key factors to consider.

Susan: E-commerce is a massive opportunity for hundreds of thousands of Australian businesses. Australians spend more than 21 billion dollars online in 2017 and by 2020 it is predicted that will buy one in 10 products […]

If you want to grow your business choosing the right Social Media platform is essential for your business. Our Managing Director, Susan Werkner, explains why.

Susan: We’ve talked a lot about how important social media is to the success of many businesses with over 50 percent of small and medium businesses not on social media. It’s […]

Statistic shows Australian’s spent up to 4 hours each day on their mobile device. Watch here to learn about the advantages of a mobile app for your business.

Susan: You’re not the only one who loves your smartphone your customers do too. Recent statistics show that on average we Australians spend three to four hours every […]

This episode of Marketing Tech shows how Dollar Shave club leveraged videos to fire up their business. Which is something every business can learn!

Susan: If you are looking to fire up your business then here is a powerful example of how a simple video helped to turn a one dollar sale into one billion dollar […]

Our Managing Director, Susan Werkner, tells us how you to get the best return on your digital investment.#InteractiveInvestor #edm #emailmarketing #digitalinvestments#advatages #digitalagencies #Investorrelations #investors

Susan: If you are looking for the best way to increase revenue brand awareness and traffic to your site e-mail marketing could be a perfect fit for your business. While it’s not […]

Susan Werkner explains in this #shortvideo, what you should consider if you want to find the right social media platform for your business, to drive leads.

Susan: The lifeblood of any business is sales. But if you don’t have a large marketing department to drive your leads what can you do. Social selling or using social […]

How do you adapt when the market changes? A CRM program can help you organise your customers records to be able to reactto market changes.

Susan: Imagine how power would be to remember what happened in a meeting yesterday or even five years ago. This is one of the many reasons you should keep detailed records […]

Building a relationship with your customers is essential for growing your business. Here are some ways you can use technology to make an impact.

Susan: The only reason marketing technology exists is to help you to achieve your sales and marketing objectives. So, why is it that technology programs and platforms don’t always create the desired […]

Do you have your own website? Over 60% of small businesses don’t. Watch this short video and find out how it can be your mostpowerful sales magnet.

Susan: Fifty per cent of Australian small businesses don’t have a website. If you’re one of them you’re missing out on major sales opportunities. Think of your own behaviour. […]